PRIVACY POLICY

1. Data Controller
   For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe and relevant privacy frameworks in the United States, the data controller is the entity operating under the brand name monotonescreens, located at Werner-von-Siemens-Straße 1, 80333 Munich, Germany.
2. Information We Collect
   We collect information necessary to facilitate transactions and fulfill orders placed on www.monotonescreens.com. This includes:
   Contact details (name, billing address, shipping address, email address, and phone number).
   Transaction details related to the items purchased.
   Communication records when you correspond with our team.
3. Payment Processing
   We utilize Stripe as our payment processing provider. When you make a purchase, your payment information is collected and processed directly by Stripe in accordance with their privacy policy and applicable financial regulations. We do not store full credit card or payment credential information on our internal systems.
4. Data Retention
   We retain your personal information only for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
   Transaction Records: Financial and transaction-related data are retained for the duration required by German tax and commercial laws, typically for a period of ten (10) years.
   Customer Correspondence: Data associated with inquiries or general communication is retained for as long as necessary to resolve your request and maintain professional records, generally not exceeding three (3) years from the date of final interaction.
   Upon the expiration of the applicable retention period, your data will be securely deleted or anonymized.
5. Data Usage and Disclosure
   We process your data to:
   Complete your orders and manage logistics.
   Communicate with you regarding your orders or inquiries.
   Comply with legal obligations and regulatory requirements in the jurisdictions where we operate.
   We do not sell your personal information to third parties. Disclosure to third parties is limited to essential service providers (such as logistics partners) required to facilitate our business operations, all of whom are contractually obligated to handle data in accordance with applicable privacy standards.
6. User Rights
   Depending on your location, you may have rights regarding your personal data, including the right to access, rectify, or request the deletion of your information, subject to legal limitations. To exercise these rights, please contact us at solid@monotonescreens.com.
7. Policy Updates
   We may update this policy to reflect changes in our operational practices or regulatory requirements. Any modifications will be effective upon being posted to our website. It is the responsibility of the user to review this policy periodically.
   Contact Information
   For any questions regarding our data practices, please contact:
   monotonescreens
   Address: Werner-von-Siemens-Straße 1, 80333 Munich, Germany
   Email: solid@monotonescreens.com
   Phone: +49 89 3803-5491